Liebherr USA Opens Kansas City Spare Parts Warehouse

Published: 15/1

Liebherr USA, Co. has established a new warehouse in Kansas City, Mo., to more efficiently supply mobile and crawler crane spare parts warehouse to customers throughout the region. The 12,000 ft2 (1,115 m2) warehouse holds approximately 2,300 stocked spare part line items, with more 5,000 line items expected to be stocked once the facility is fully converted. Kansas City will serve as one of four distribution points for Liebherr parts after as they arrive at the company’s main warehouse in Newport News, Va.

Liebherr identified the great benefit of having a warehouse closer to the Midwest. With many Liebherr machines being used to construct wind turbines for the prevalent wind industry in the area, having parts more readily available will help reduce downtime and better service machines and customers in the area.

This investment has been immediately felt by customers, who can actively see the price and availability of parts in their area through their MyLiebherr portal. This online portal works hand in hand with Liebherr’s extensive service network to improve and streamline customers’ experience, allowing them to access everything they need for their machine such as their local service contact and machine manuals in addition to ordering and checking the status of spare parts.

www.liebherr.com

See all news »